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Archive for October, 2009

Wednesday, October 7th, 2009

I was recently introduced by a friend to another person as follows: “Renee works for a PR agency; one that does more than just the evil stuff.” I found this funny but frightening.

Why does PR = evil? I’m guessing that the assumed evil deeds we perform are to do with the so called spinning of information to generate publicity and dupe unsuspecting audiences.

This 19th century framework of PR is old and irrelevant. Unfortunately as an industry, we have failed pretty miserably at helping people understand what PR is and what PR people do.

While PR is widely known for publicity generation, this and media relations is just one facet of PR, as Craig Pearce and Karalee Evans also point out.

The media is just one channel in a host of channels PR people use to help businesses and brands meet their objectives and communicate with their many stakeholders and by that I mean markets, customers, employees, investors and so on.

When a client comes with a problem or opportunity, we solve it with the most appropriate solution:

  • Sometimes that’s an idea executed across multiple touch points or channels; these channels might be traditional or digital or both.

  • Sometimes we’ll go direct to the market or target or sometimes we’ll use another vehicle; that vehicle might be a spokesperson, the media, an event or experience, another brand etc.

  • Sometimes publicity is the primary thrust and sometimes it just supports other brand activity.

    PR is a diverse field and the spectrum of roles is huge. To highlight the full gamut, I hunted down a copy of the Public Relations Theory and Practice textbook which summarises roles and activities in the following areas:

  • Communication
  • Publicity
  • Promotions
  • Press agentry
  • Integrated marketing
  • Issues management
  • Crisis management
  • Press secretary / public information officer
  • Public affairs / lobbyist
  • Public diplomacy
  • Event management
  • Sponsorship
  • Cause / relationship marketing
  • Fundraising

  • …and then there’s all the ‘relations’…

  • Media relations
  • Financial relations
  • Community relations
  • Internal / employee relations
  • Industrial relations
  • Minority relations

    So, PR - it’s more than just publicity and not really about evil. We’ll leave evil to those nasty advertisers…wah ha ha ha ha!!